All of our bouquets are carefully-arranged using the freshest flowers with the most beautiful blooms, full of scent, vibrant with colour and laced with wonderful textures that we source from local and international fair-trade suppliers. At Panamy we never compromise on quality, it always is and always will be the best. Although we only use the very best Roses and control each bouquet and bunch thoroughly before it leaves our Atelier, in seldom cases a little hiccup is inevitable. Should you not be satisfied with our flowers, please send us a quick email to support(at)panamy.ch. We offer a no questions asked, 3 day refund policy, from the day you receive your order.